Chagee88 Terms & Conditions – Platform Usage Guidelines for Malaysia

This Terms & Conditions document governs the use of the chagee88 accessible via our official website. These terms are a living document — they may be updated from time to time to reflect changes in our services, applicable laws, or operational policies.

Acceptance of the terms occurs automatically when you:

• Completing the account registration form chagee88
• Log in to your account
• Making any deposit or financial transaction
• Using any game or service provided
• Claiming any bonus or promotion

To register and use the platform chagee88, you must meet all of the following eligibility requirements at all times during use:

• Aged 18 years of age and above on the date of registration
• Residing in or physically located in Malaysia at the time of use
• Not prohibited from using any online gambling platform by any applicable law, regulation, or court order
• Not currently bankrupt or subject to any financial administration order
• Acting in a personal capacity and not as an agent or representative of any other party

Each individual is only permitted to register one account only. Holding more than one account is a serious violation that may result in the closure of all associated accounts without any refund. Information provided during registration — full name, phone number, email address, and identity card number — must be accurate, truthful, and kept up to date.

You are solely responsible for all activities that occur within the account chagee88 you. This covers all bets, deposits, withdrawals, and settings changes made using your login credentials — regardless of whether the activity was carried out by you or by another party who gained access to your account.

You agree to:

• Keep your account password secure and do not share it with anyone
• Use a strong password and change it regularly
• Log out of your account after every session, especially on shared devices
• Notify chagee88 immediately if you suspect any unauthorised access to your account
• Not transferring or selling your account to any other party

chagee88 will never ask for your password or PIN via live chat, email, phone or any other channel. If any party claims to represent chagee88 and requests such sensitive information, please disregard it and report to us immediately.

All financial transactions on the platform chagee88 is conducted in Malaysian Ringgit (MYR). Accepted payment methods are:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX Online Banking (Maybank2u, CIMB Clicks, and other participating Malaysian banks on the FPX network)

Minimum deposit limit is RM10 and is processed in under 30 seconds. The maximum deposit per transaction is RM50,000. Minimum withdrawal amount is RM30. All withdrawals are processed within 5 to 15 minutes to the same payment method used for the original deposit.

Any deposit that fails to process or is returned by the payment provider will not be credited to the account chagee88 you. You will need to contact your bank or e-wallet provider directly to resolve such issues. chagee88 is not responsible for delays caused by third-party payment providers.

All bonuses and promotions offered by chagee88 are subject to wagering requirements specified individually for each promotion. These requirements can be found on the respective promotion page and must be met before any bonus funds can be withdrawn as cash.

General principles applicable to all bonuses chagee88:

• One bonus per member, per promotion, unless otherwise stated
• Bonuses may not be combined unless stated in the relevant promotion terms
• Bonus expiry dates are as stated in each offer — expired bonuses cannot be reinstated
• Any attempt to exploit the bonus system (bonus abuse) will result in the cancellation of all bonuses and may lead to account closure
• Winnings from free spins are subject to separate wagering requirements as stated in the relevant promotion

Loyalty programme chagee88 awards reward points for every eligible wager placed. Point accumulation rates vary by game category. Accumulated points can be redeemed for playing credits at the current exchange rate, which can be checked in your account section. Points left unused for 12 consecutive months will expire automatically.

All games available on the platform chagee88 — including slots, live casino (baccarat, roulette, blackjack, dragon tiger), and other table games — use independently audited Random Number Generators (RNG) to ensure fairness and unpredictability of game outcomes.

General casino game rules chagee88:

• The minimum and maximum betting limits for each game are displayed within the respective game interface
• Game results displayed on the platform are final and cannot be disputed unless a verifiable technical error has occurred
• In the event of a technical disruption during gameplay, chagee88 will refer to server logs to determine the valid outcome
• Games may not be played using automated software, scripts, or any other method that does not involve direct human input
• The RTP (Return to Player) for each slots game is stated in the respective game information

Sports Betting & Esports section chagee88 covers a wide range of events including football (EPL, Liga Super Malaysia), badminton, cricket (ICC, IPL), esports (MLBB MPL Malaysia, Dota 2, CS2, Valorant), and other sports. All accepted bets are subject to the following rules:

• The odds offered at the time a bet is accepted are the odds that apply — any change in odds after bet confirmation does not affect already accepted bets
• Bets placed after an event has started (for pre-match markets) may be voided at our discretion chagee88
• For matches that are cancelled, postponed by more than 24 hours, or not played at the original venue, all bets will be fully refunded
• Official results declared by the governing body will be used to settle all bets — interim or unofficial results do not apply
• Live betting odds are updated continuously, and in-play wagers may experience a brief delay during critical moments in the match
• chagee88 reserves the right to refuse or limit bets from any account entirely at our discretion

For esports betting, results officially announced by the tournament organiser — such as MPL Malaysia for MLBB or Valve for Dota 2 — are final. In esports, game patch changes or hero/weapon nerfs that occur after a bet has been accepted do not constitute grounds for cancellation.

Use of the platform chagee88 is intended for personal entertainment purposes only. The following activities are strictly prohibited and may result in immediate action, including permanent account closure:

• Identity fraud: Registering using another person's identity or falsified documents
• Bet syndication: Sharing information within a network to gain an unfair advantage over the platform
• Use of bots: Using automated software, scripts, or artificial intelligence to make betting decisions or play games
• Technical exploitation: Exploiting any error, bug, or system vulnerability — players who discover an error are required to report it to chagee88
• Money laundering: Using the platform to process or conceal illicit funds
• Coordination with insiders: Colluding with any internal party to obtain insider information about games or matches
• Multiple accounts: Owning or using more than one chagee88 account
• Support abuse: Filing false claims or complaints with the support team to obtain undeserved benefits

Account chagee88 may be suspended or closed in two ways — at the member's own request or by action of chagee88.

Closure at member's request: You may close your account at any time by contacting our support team. Prior to closure, all eligible balances will be returned to you via a valid payment method. This process takes 3 to 5 business days.

Suspension or closure by chagee88: We reserve the right to suspend or close any account without prior notice if:

• There is clear evidence or strong reasonable suspicion of fraud or illegal activity
• A member violates any term in this document
• Account inactive for 12 consecutive months (balance will be frozen but not forfeited)
• Upon instruction from a relevant authority or valid court order
• There is a legal or regulatory compliance requirement that necessitates such action

In cases of closure due to a breach of terms, chagee88 reserves the right to hold account balances until an investigation is concluded. If no violation is found, the balance will be returned. If fraud is established, the balance may be forfeited in full.

chagee88 provides this platform on an "as-is" basis and makes no warranties, express or implied, regarding the platform's fitness for any particular purpose. We strive to keep the service available 24/7 but cannot guarantee 100% uptime.

Chagee88 is not liable for:

• Losses arising from technical disruptions, internet outages, or issues with your own device
• Claimed winnings not credited due to a connection issue on your end
• Any indirect, consequential or incidental losses arising from use of the platform
• Actions by third parties, including game providers or payment providers, that are beyond our control
• Changes in Malaysian law or regulations that affect the availability of services

Maximum liability chagee88 to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the date the liability claim arises.

The collection, use and storage of your personal data by chagee88 is subject to our separate Privacy Policy. By accepting these Terms & Conditions, you also agree to the terms of the chagee88 Privacy Policy. We comply fully with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of customer data handling.

In summary, chagee88 is committed to:

• Not selling or transferring your personal data to third parties for marketing purposes without your explicit consent
• Keeping your data secure using 256-bit SSL encryption and appropriate technical security measures
• Providing you access to your personal data upon request
• Notifying you promptly in the event of a data breach that affects your information

For more information on how we handle your data, please refer to chagee88 Privacy Policy in full.

chagee88 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. For material or significant amendments, we will provide at least 14 days' notice before the changes take effect, via:

• In-platform notification upon login
• Email to your registered address
• Announcements on the chagee88 homepage

For non-material amendments — such as spelling corrections, language clarifications, or formatting changes — we reserve the right to make updates immediately without prior notice. The latest version of the Terms & Conditions is always available on this page with the date of the most recent update indicated.

These Terms & Conditions and any disputes arising from them are governed by the laws of Malaysia. Any dispute that cannot be resolved through direct negotiation will be referred to the relevant courts in Malaysia. You agree to initiate any legal action within 12 months of the date the dispute arises — claims filed after this period will not be entertained.